Nota prawna i polityka prywatności

Legal Notice

Publisher of the information presented on this website and entity responsible for the content within the meaning of press legislation:

Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH
Managing Director: Patrizia Meyn
09573 Augustusburg, Germany

Tel.: +49 (0)37291 3800
Fax: +49 (0)37291 38024

Commercial register: HRB 18184, Chemnitz District Court
VAT no. 203/145/02524
VAT ID no. DE 140922346


1. Content of our online presence

The author assumes no liability that the information provided is current, correct or complete, nor is it responsible for its quality. Liability claims against the author relating to material or immaterial damages caused by the use or non-use of the information provided or by the use of inaccurate or incomplete information are generally excluded, provided that the author cannot be shown to have acted in a manner which was either intentionally or grossly negligent. All offers are subject to change and are non-binding. The author expressly reserves the right to change, expand, delete or temporarily or permanently cease publication of parts of certain pages or of the entire website, without separate notification.

2. References and links

In relation to direct or indirect references to other websites (“hyperlinks”), which are outside the area of responsibility of the author, the author can accept liability solely where it can be shown that the author has knowledge of the contents of the linked websites and that it would be technically possible and reasonable for it to prevent use of illegal content. The author hereby expressly declares that, at the time of linking, no illegal contents were identifiable on the linked pages. The author has no influence whatsoever on the current and future design, content or authorship of the linked/referenced pages. The author therefore hereby expressly distances itself from all content of all linked/referenced web pages that has been changed after the link was created. This statement applies to all links and references on our own website and to third-party entries in guest books, discussion forums, link directories, mailing lists and in all other forms of databases created by the author and for which external write access is enabled for the content. The operator of the linked or referenced website is solely responsible for illegal, incorrect or incomplete content and in particular for damages arising from the use or non-use of information presented in this way, and not the party that simply refers to the publication in question through links on its own website.

3. Copyright and trademark law

The author endeavours to respect the copyright of the images, graphics, audio files, video clips and texts used in all publications, to use images, graphics, audio files, video clips and text created by itself or to use royalty-free images, audio files, video clips or texts. All brand names and trademarks mentioned in this online presence, including any brand names and trademarks which may be protected by third parties, are subject without restriction to the provisions of the applicable trademark legislation in force and the proprietary rights of the respective registered owners. The mere mention of a brand name or trademark on this website should not lead to the conclusion that the brand name or trademark is not protected by third-party rights. The copyright for published objects created by the author itself remains exclusively with the author of the respective pages. The reproduction or use of such images, audio files, video clips and texts in other electronic or printed publications is not permitted without the express consent of the author.

4. Data protection

If an option to input personal or business data (email addresses, names, addresses) is provided, this data is shared on an expressly voluntary basis by the user of the website. The use and payment of all offered services are permitted – insofar as technically feasible and reasonable – without the communication of such data or using anonymised data or a pseudonym. Contact data, such as postal addresses, telephone and fax numbers and email addresses, that is published in the context of the legal notice or other statements may not be used by a third party to send information which has not been explicitly requested. The author expressly reserves the right to take legal action against the senders of so-called spam emails in the event of a breach of this prohibition.

5. Legal effectiveness of this disclaimer

This disclaimer is to be considered part of the online presence to which reference has been made on this page. If parts or individual formulations of this text do not, or no longer fully comply with current law, all other parts of the document remain unaffected with regard to their content and validity.

BUR Werbeagentur GmbH (agency)
Lutz Zimmermann (photographer)
Steffen Ottinger
Dr. Katharina Müller, Lichtenwalde
Rainer Weisflog (photographer)

Data Protection



This Data Protection Notice applies to the websites and

Names and contact details

The controller within the meaning of the GDPR is Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH, represented by Patrizia Meyn, with the following contact details:

Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH
Schloss 1
09573 Augustusburg, Germany

Tel.: +49 (0)37291 3800

Name and address of the data protection officer

Our data protection officer is:

Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH
data protection officer
Thomas Ott
Schloss 1
09573 Augustusburg


You can contact our data protection officer directly if you have any questions and suggestions relating to data protection.

Our commitment

Our goal is to develop an online environment for you that is easy to use and that respects the rights and expectations of our customers and the visitors to these web pages. This Data Protection Notice describes how Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH collects, uses and protects data that you transmit to us when using these websites.

Requirement to provide personal data

No personal data is required in order to use the public parts of our websites. We therefore only collect and use personal data if this is permitted by law (Art. 6(1) b) to f) GDPR) or if you consent to the collection and processing of data (Art. 6(1) a) GDPR). However, if you decide not to provide necessary data when asked for it, this may have the following consequences:
  • You might not be able to access certain parts of our website
  • We might not be able to process your order
  • It might not be possible to contact you or send information to you

Data collected

We collect two different types of data from you:
  • Data that you submit directly to us
  • Data automatically collected on our website

Storage duration for data
  • In the context of a commercial relationship, for the duration of that relationship
  • Commercial correspondence and invoice-related data according to the provisions of the German Fiscal Code (Abgabenordnung, AO), 6–10 years
  • Web server log data for a maximum of 6 months

Data provided to us

We ask you to enter data in registration or online forms if you:
  • Use our online store to purchase products through our websites
  • Want to subscribe to our newsletter
  • Are interested in our products, services or information and send us an email relating to them via the addresses provided on the website
Our registration form requires some basic information, including contact information:
  • Title
  • First name
  • Name
  • House number and street
  • Place and postal code
  • Email address
  • Telephone/mobile number if applicable
  • Payment information if applicable
  • State/province
  • Country
This information is required in order to process your request, newsletter subscription or order.

In any additional fields, you can enter further information that may help us to provide you with a better service.

No automated decision-making, including profiling, will be conducted in connection with this.

If you have asked us to send you information about our offers and services or have subscribed to our newsletter, you can object to the sending of further information via a link (a so-called “opt-out”) at the end of the newsletter or by sending an email.

General data automatically collected on our website

When you visit our web pages, our web servers log your public IP address and other general usage data (browser used, access time and date, quantity of data, etc.) to assess which parts of our website you visit and how long you stay there. This data is consolidated with the usage data of all visitors to our website to measure the number of visitors, the average time on page and the pages accessed, etc. We will use the data collected in log files by the web servers for internal purposes (e.g., optimisations) in accordance with the requirements of our anonymised process. It is not possible to identify you as an individual or to create a profile for an individual person.

We use this aggregated statistical information solely to assess our online presences and services, and to measure the use of our websites and, where necessary, to optimise their content. Data on the use of our web pages is never linked to personal data that would allow you to be identified.

However, we reserve the right to review the information retrospectively where there is legitimate suspicion of unlawful use based on concrete evidence, or if law enforcement authorities request access to the data by court order.

Transmission to third countries

As we have incorporated Google Analytics, Google Maps, Google Fonts [KK1] and Google Site Search components into our website, personal data may be transmitted to Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The potential transfer of data is based on the European Commission Adequacy Decision for the USA (Privacy Shield). You can find more information below.


In common with most commercial websites, we use general technology, known as “cookies”, to collect data on how you use our web pages and to ensure that your visit proceeds as intended, particularly when you use our shops and forms to place an order.

These cookies do not contain or collect personal data. Cookies do not work together on your hard drive, nor do they read data from your PC. Their primary purpose is to enable us to recognise you if you visit again.

You can reject the use of cookies at any time by using the option in your browser to disable the cookie function. Disabling cookies may mean that our web pages no longer function as intended, in particular the online shops or their shopping baskets. In addition, individual functions or information on our website may be disrupted.

The following cookies are currently used (name, tool, validity):
_ga                        Google Analytics                                            2 years
_gat                       Google Analytics                                            1 minute
_gid                       Google Analytics                                            1 day
sessionID            browser recognition during the visit
Use of data and legal basis

We will only use personal data for the following purposes:
  • To process orders, you have placed with us (contract initiation, contract fulfilment; Art. 6(1) b) GDPR)
  • To send you information such as our newsletter on our products and/or services (consent or legitimate interest; Art. 6(1) a) and f) GDPR)
  • To improve our online presence (consent or legitimate interest; Art. 6(1) a) and f) GDPR)
  • To process your enquiry or to contact you regarding enquiry (contract initiation; Art. 6(1) b) GDPR)
  • To market our products and services (legitimate interest; Art. 6(1) f)
If you use our online shop to purchase products and services on our website, we will use your data to administer your order and send you emails regarding the processing of the order. If you send us credit card or other payment details (bank details for direct debits, etc.), we will use this information to process the payment for your order. Your online orders and the transfer of payment details are protected by SSL encryption. If you send us your email address or other contact details, we will use them to send you information about our latest services and offers. If you would prefer us not to contact you about these, you can inform us at any time and we will follow your request. In this case, simply send an email stating that you wish to opt out of advertising to or click the advertising opt-out link in the newsletter or send an advertising opt-out letter by post.

Use of the Google Analytics web analysis tool

Our website uses functions of the Google Analytics web analysis service (with the anonymisation function); this means we use the “_gat._anonymizeIp” extension. Using this extension means that Google will truncate and anonymise your IP address if access to our website is made from a Member State of the European Union or from another state that is party to the Agreement on the European Economic Area.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA.

The Google Analytics component is used to analyse visitor accesses to our website. Among other things, Google uses the data and information obtained to evaluate the use of our website in order to compile online reports for us that provide insights into activities on our websites.

Cookies are used to store general information, such as the access time, the place from which the access originated and the frequency of visits to our website by your device. Whenever you visit our website, this information, including your truncated IP address, is transmitted to Google in the United States of America, where it is stored and potentially disclosed to third parties.

As indicated above, you can prevent the storage of cookies by our website at any time by configuring the settings in the Internet browser used on your device accordingly and permanently objecting to the storage of cookies. Activating this setting in your Internet browser will also prevent Google from storing cookies on your device. You can also delete any cookies previously stored by Google Analytics at any time via your Internet browser or other software programs.

In addition, you have the option to object to and prevent the collection and processing of this data by Google. To do this, you have to download and install a browser add-on available at This browser add-on uses JavaScript to inform Google Analytics that data and information about website visits must not be transmitted to Google Analytics. The installation of the browser add-on is viewed by Google as an objection. If the device is deleted, formatted or reinstalled at a later time, you will have to reinstall the browser add-on to disable Google Analytics. If the browser add-on is uninstalled or disabled, it is possible to reinstall or re-enable the browser add-on.

We have concluded an appropriate processing contract with Google. Our relationship with Google is based on an adequacy decision by the European Commission (“Privacy Shield”).

Data is processed on the basis of Art. 6(1) a) (consent) and/or f) (legitimate interest) of the GDPR.

No data will be collected for tracking without your voluntary consent, nor will the corresponding cookies be set.

Our legitimate interest lies in the continual improvement of our online presence. Our customers and visitors to the websites benefit first and foremost from this.

You can find more information about Google’s use of data for advertising purposes and the settings and opt-out options on Google’s web pages:
Use of Web Fonts

JavaScript code is reloaded on our website. If you have JavaScript enabled in your browser and have not installed a JavaScript blocker, your browser may transmit personal data. We do not know what data is associated with the data received or for what purposes this data is used. To completely prevent JavaScript code from running, you can install a JavaScript blocker (e.g.,

If you disable or block JavaScript, it is possible that our web pages may no longer be correctly displayed or used to their full extent.

We currently use the following web fonts on our web pages:
  • Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (you can find more information in Google’s Privacy Policy)

Use of Google Maps

We use the Google Maps component to display an integrated map in our website. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use by Google, one of its representatives or third-party providers of data that is automatically collected or entered by you.

You can disable Google Maps by disabling JavaScript in your browser. Please note that, in this case, our website may not display correctly.

You can find the terms and conditions for use in the Google Maps Terms of Service. You can also find further information on transparency, options and data protection provisions in the Google Privacy Centre.

Use of Google Site Search

This website uses Google Site Search. When you use the search box, information is transmitted to Google; this information is similar to that transmitted when you perform a direct Google search. Google’s Privacy Policy applies to this. (


At various points in our website, you have the opportunity to subscribe to our free newsletter. In our newsletter, we inform you about our current offers and news relating to services provided by Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH.

We need a valid email address from you to send the newsletter. You can enter this in the field provided and send it to us. You will then receive an email from us at the email address you have provided. You need to click on a confirmation link in this message to verify the email address you have provided. You will only be fully registered for our newsletter after this confirmation (double opt-in). We also save your IP address and the date of your registration as proof of registration in case of doubt.

You can unsubscribe from the newsletter at any time and thereby opt out of further use of your data. To do so, please contact or click the unsubscribe link at the end of the newsletter.

We also use the data for consulting purposes, to maintain other customer relationships, to conduct market research and to display advertising (in particular personalised advertising).
By sending the subscription to the newsletter, you agree to this use and confirm that you are aware of your right to revoke this consent, and that you know that you can revoke this declaration of consent with future effect at any time.

Exchange of data and use of links

In addition to the forms of use described above, we also share your data with third parties involved in the processing of your order. Among other things, when you place an order via our website, we will forward your order details to partner companies and contractors of Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH who will process your order and deliver it to you. Data will only be disclosed to the extent necessary to fulfil your order. We will also disclose your personal data to third parties to the extent that we are required to do so by law.

It is our commitment that we will not disclose personal data about the users of our website unless we have specific permission to do so. We will not sell user names or email addresses to other companies that might send you unsolicited advertising or mail.

Third-party advertisements or links to other websites or companies that might appear on our website may in certain cases collect user data if you click them or follow their instructions in another way. We have no control over the information that is voluntarily or involuntarily collected via advertisements or third-party websites. We recommend that you consult the privacy policies of the advertised websites if you have concerns about privacy.


We take technical and organisational measures to guarantee the security of your personal data. Your data is protected against loss, destruction, tampering, manipulation and unauthorised access. If you wish to send us confidential data and prefer to use a different communication channel to the encrypted contact form, then please call us or send it to us in a letter.

Data of minors

We will not knowingly collect, use or disclose any personal data (such as names, addresses and telephone numbers) of children under the age of 16 via our website without the prior consent of a parent or legal guardian. We do not allow children under the age of 16 to register for, or participate in, offers or competitions via our website. Neither do we allow children under the age of 16 to subscribe to the newsletter or place orders in the online shop without the consent of a legal guardian. However, if the legal guardian of a child under the age of 16 believes that a child has provided us with personal data, the legal guardian must contact us if (s)he wishes to have this information deleted from our system. If Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH discovers that we have stored in our possession the personal data in retrievable form of a child under the age of 16 years, we will immediately delete this information from the existing files.

Furthermore, children under the age of 16 must obtain the consent of a parent or legal guardian before using our website or disclosing personal data on the website.

Rights of access to information, rectification and erasure, and to restrict processing

Customers, interested parties and employees of Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH have the rights of access to information, rectification and erasure, and to restrict the processing of personal data stored by us. Date will be erased if there is no obligation to retain it. If retention obligations exist, processing can be restricted.

Right to object (opt out), data portability and to revoke consent

Customers, interested parties and employees have the right to object to processing and the right to data portability. If processing is based on consent – such as in the case of consent to being contacted for advertising purposes – that consent can be revoked at any time with future effect.

Right to complain to a supervisory authority

Data subjects have the right to complain to their competent supervisory authority. The contact details of our competent supervisory authority are as follows:

Data Protection Commissioner for Saxony
Bernhard-von-Lindenau-Platz 1
01067 Dresden

Tel.: +49 (0)351 493-5401

Data Protection Notice, Terms of Use and Terms of Sale

This Data Protection Notice applies in conjunction with our General Terms and Conditions. Together, these terms govern the use of this website.

Data Protection Notice updates

From time to time, Augustusburg/Scharfenstein/Lichtenwalde Schlossbetriebe gGmbH may update this Data Protection Notice or adapt it to legal changes. Such changes will be indicated on our website (“correct as of” date at the end of the declaration). If you have any comments or questions about this Data Protection Notice, please contact us by email.

Scope of the Data Protection Notice

This Data Protection Notice governs the use of our website. If you do not agree with it or reject it, we would ask you to refrain from using our website. We reserve the right to change, add to or delete parts of the Data Protection Notice at any time.

Questions, comments and information

If you have any questions, suggestions or comments regarding this Data Protection Declaration, or if you would like to know what data is stored about you, please contact or write to the postal address above.

Correct as of: May 2018